Tristan Lim Engen

Tristan Lim Engen

Vancouver, British Columbia•tristanengen1998@gmail.com•778-512-8018•linkedin.com/in/tristan-engen•tristan.lim-e.com
SUMMARY

Systems & software engineer with ~4 years across MSP and enterprise environments. Strong in cloud and infrastructure projects (Azure, AWS, vSphere/Hyper‑V), automation (PowerShell, Bash, Python, Power Automate), and modern web stacks (TypeScript/React/Node). Microsoft Azure certified (AZ‑900) and actively pursuing AZ‑104. Known for debugging complex issues, automating repetitive work, and shipping reliable systems.

TECHNICAL

Cloud & Infrastructure: Azure, AWS, VMware, Hyper‑V, Kubernetes, Datto, Veeam, ConnectWise
Automation & Scripting: PowerShell, Bash, Python, Power Automate
Systems & Administration: Windows Server, Linux, macOS, Active Directory, Entra, SharePoint
Languages & Dev Tools: JavaScript, TypeScript, SQL, Git, GitHub
Frameworks: React, Node.js, Next.js, Docker
Testing & Analytics: Playwright, Selenium, Cypress

EDUCATION
British Columbia Institute of Technology — Vancouver, BC
Bachelor of Science, Applied Computer Science (2023–2026 expected, part‑time)
Relevant coursework: Project Management, Machine Learning, Database Design, Network Infrastructure

Diploma in Computer Systems Technology (2021–2023)
Relevant coursework: Object‑Oriented Programming, Web Development, Mobile App Development, Functional Programming
PROFESSIONAL EXPERIENCE
IT Blueprint Solutions Inc. — Vancouver, BC
Technical Services Specialist • July 2025 – Present
  • Provide tier‑2 technical support across Windows, macOS, and mobile devices in a fast‑paced MSP environment
  • Resolve networking, VPN, Office 365, and remote access issues using DattoRMM and other remote tools
  • Support cloud services (Azure, AWS) and manage virtual machines via vCenter/vSphere and Hyper‑V
  • Manage system backups (Datto, Veeam) and perform RAID and firewall troubleshooting
  • Automate processes and administrative tasks using PowerShell and Bash
Métis Nation British Columbia (MNBC) — Surrey, BC
Manager, Information & Data • June 2024 – April 2025
  • Directed a team of 4 analysts and software engineers managing enterprise software projects and data initiatives across 15 ministries
  • Oversaw development of MNBC.ca, Amelia Douglas Institute, and Point Ellice House websites, ensuring accessibility, security, and reliability through structured code reviews
  • Led creation of digitization and automation processes (travel pre‑authorization, onboarding/offboarding, tax forms), streamlining operations and reducing manual workload across ministries
  • Conducted code reviews identifying 1,500+ issues, improving security, maintainability, and performance of internal systems
  • Spearheaded development of 25+ governance policies ensuring compliance with PIPA/FOIPPA while mentoring staff on data stewardship best practices
  • Directed the SharePoint + CollabWare rebuild, migrating 5+ TB of data with PowerShell and implementing retention policies
  • Enhanced organizational security with MFA, GPO hardening, Microsoft Purview sensitivity labels, and system‑wide risk assessments
  • Partnered with the Ministry of Housing to deploy a Laserfiche + DocuSign workflow expansion, reducing application turnaround times by 40%
Métis Nation British Columbia (MNBC) — Surrey, BC
Software Developer • June 2022 – June 2024
  • Managed and maintained the MNBC public website, including DNS administration and uptime monitoring
  • Deployed and supported internal business applications leveraging Azure services for scalability and reliability
  • Created and maintained internal automation workflows using Power Automate, Power Apps, and Laserfiche, streamlining approval processes and reducing manual effort across departments
  • Oversaw enhancements to the Amelia Douglas Institute website and mobile kiosk, generating 7,000+ monthly visits and strengthening community engagement
  • Designed and deployed a desk booking system with QR code check‑ins, reducing scheduling conflicts through custom map building and team scheduling
Computotal — Burnaby, BC
Intern Software Developer • Sept 2022 – Dec 2022
  • Developed IT service dashboard using Angular, Node.js with Express, MongoDB, and AWS
  • Implemented OAuth‑based authentication improving security and reducing unauthorized access
  • Participated in Agile‑Scrum meetings and regular stakeholder communications
PictureThis3D — Victoria, BC
Intern Software Designer • Apr 2022 – Jun 2022
  • Designed wireframes and interfaces for 3D visualization software using Figma and Unity
  • Conducted user testing sessions with 25 participants across 4 rounds of feedback
  • Achieved 15% reduction in user‑reported issues through iterative design improvements
  • Improved user navigation efficiency and overall satisfaction ratings
CERTIFICATIONS
  • Microsoft Certified: Azure Fundamentals (AZ‑900) — November 2024
  • Currently pursuing Azure Administrator Associate (AZ‑104)
LANGUAGES

English, French, Korean